The amount of personal space with which people are comfortable varies depending on individual preference
and cultural background.
Indicate whether the statement is true or false
T
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As service innovations are made to the product or environment the delivery of the excellent service must remain ______.
a. fair b. equitable c. consistent d. differentiated and consistent with the other changes
Which question should most likely be answered by all companies due to the rapid move toward globalization?
A) How should we eliminate domestic competition? B) Should we diversify in a new business area in the home country? C) Where should we produce or source our products? D) How should we fulfill our environmental obligations? E) Which medium of advertising should we use in our home country?
To avert troubles and reinforce the idea that they are responsible and concerned local residents, all foreign companies operating internationally should ________
A) focus on communicating just how responsible they are as concerned local companies B) continue to lead by example that they think and act globally C) publicize how they are the single-most important standard-bearer for their host countries D) take proper actions first then communicate it appropriately
What is the primary benefit of seeking job candidates within your own company?
A) Job descriptions are unnecessary. B) Mentors are more willing to provide assistance. C) Hiring requirements can be lowered for cost savings. D) Current employees are familiar with company policies. E) Private employment agencies charge fees for recruitment.