Which of the following forms of written communication would most likely be used to communicate with people outside of the organization?

a. bulletin boards
b. letters
c. reports
d. memos


b. letters

Business

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The ______ are strategic, tactical, and operational.

A. three levels of planning B. three levels of diversity C. three strategic levels D. three levels of marketing E. three phases of the environment

Business

The normal sequence of documents and operations on a well-prepared systems flowchart is:

A. bottom to top and right to left. B. bottom to top and left to right. C. top to bottom and left to right. D. top to bottom and right to left.

Business

Brand reputation advantage is a type of ________ advantage

A) variable cost B) differentiation C) channel D) operating cost E) marketing cost

Business

It is very difficult to build and shape culture in a(n) ______ firm.

a. large b. innovative c. collaborative d. small

Business