Name and describe the three ways employees can learn through interaction.

Question

What will be an ideal response?

Answer 1

Employees learn best through interaction with training content, with other learners, and with the trainer or instructor.

Learner-content interaction means that the learner interacts with the training content. Learner-content interaction includes reading text on the web or in books, listening to multimedia modules, performing activities that require the manipulation of tools or objects, completing case studies and worksheets, or creating new content based on learned information.

Learner-learner interaction refers to interaction between learners. Learner-learner interaction, including observing and sharing experience with peers, may be especially useful for training interpersonal skills, acquiring personal knowledge based on experience, context-specific knowledge, and learning to cope with new situations.

Learner-instructor interaction refers to interaction between the learner and the expert. Trainers can facilitate learning by presenting, demonstrating, and reinforcing content. Also, trainers provide support, encouragement, and feedback. Learner-instructor discussions can be useful for helping learners understand content, enhance learners' self-awareness and self-assessment, gain an appreciation for different opinions, and implement ideas on the job.