The CRM system sends customer information to all areas of a business because the customer interacts with all aspects of the business.
Answer the following statement true (T) or false (F)
True
The CRM system sends the customer information to all areas of a business because the customer interacts with all aspects of the business. Essentially, the company is trying to enhance customer relationships by getting the right information to the right person in the right place at the right time to meet, anticipate, and serve the needs of the customer. See 9-6a: Customer Relationship Management.
You might also like to view...
A recent survey of a local neighborhood measured the number of children per household. The results are given below. Household Children 1 2 2 0 3 1 4 6 5 2 6 2 7 3 8 1 9 2 For the above data compute the following measures. (Round to the nearest tenth, as needed.) a. The mean b. Then medianc. The mode
What will be an ideal response?
When formatting information for an audience who will access the data on mobile devices, a mobile-first approach should be used
Indicate whether the statement is true or false.
Which of the following is not a characteristic of all long-term assets?
a. Possess physical substance b. Not for resale c. Used in operations of business d. Useful life of more than a year
Individuals who have an optimistic explanatory style tend to not view bad events in their lives as:
a. temporary b. pervasive c. specific d. impersonal