In client-centered therapy, empathy is communicated to the client by ____
a. ?accurately interpreting the client’s non-verbal signals of anxiety and tension
b. ?active listening and reflecting the feelings expressed by the client
c. ?the therapist transferring her feelings for a loved one onto the client
d. ?giving sound and logical advice that can be understood and followed by the client
ANSWER:
b
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____________________ are the husband-and-wife team who contributed heavily to scientific management theory.
Fill in the blank(s) with the appropriate word(s).