Using social networks and other social media tools to give customers a more convenient way to get help from the company and to help each other is referred to as? ___________.
A. sentiment analysis
B. connecting with sales prospects
C. understanding target markets
D. recruiting employees and business partners
E. social customer service
Answer: E. social customer service
You might also like to view...
Molly is worried about the future of her son Jax. She comes from a long line of criminals. Even though she has moved to the suburbs and enrolled Jax in a private school, she is still under the belief that there is nothing she can do to change the future for her son because of his genes. Molly believes that ______ is where we get our personality.
A. fauna B. nurture C. foster D. nature
Which of the following options is not a piece of advice offered for how constituents create an effective accountability system for a negotiator?
A. reduce the negotiator's contentiousness by increasing their authority B. promote teamwork C. explain accountability before talks begin D. provide instruction on relevant and irrelevant information
Which data types are typically found in the accounting department?
A. Investment data, monetary data, reporting data. B. Promotion data, sales data, advertising data. C. Transactional data, purchasing data, payroll data, tax data. D. Employee data, promotion data, vacation data.
Why is the opening of an interview so important?
A. It establishes the climate. B. It clarifies the purpose. C. It prevents the interviewee from relaxing too much. D. Both it establishes the climate and it clarifies the purpose are correct choices.