When the service provided does not measure up to the firm’s or to the industry’s standards, it is known as ______.
A. the service design and standards gap
B. the service delivery performance gap
C. the communication gap
D. the service planning gap
B. the service delivery performance gap
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Chester is renting an apartment, and he has a problem. All night he hears the scurrying of rodents, and each morning he finds cereal boxes and other cardboard food containers gnawed. He has also noticed droppings all over the apartment, including in the children's nursery. He has complained to the landlord, who simply replies, "Hey, this is center city-everybody has a rat problem." The landlord is breaching Chester's right to
A. continuous control. B. quiet enjoyment. C. possession. D. habitability.
The most constructive response to protecting market share is continuous innovation
Indicate whether the statement is true or false
Creighton Corp, a textile manufacturer, reported net income of $258,000 in 2012 . During 2012 Creighton reported a gain of $29,800 from the sale of three used delivery trucks. The gain was included as part of income from continuing operations. Assuming
that the gain is a one-time event and that Creighton has an effective tax rate of 35% calculate Creighton's adjusted net income. Show all of your calculations for credit. In addition, discuss why analysts might make an adjustment of this type.
Define marketing citizenship and describe the impact of its dimensions on organizations.
What will be an ideal response?