_____ groups try to facilitate personal growth and the ability to deal effectively with other people
A) Consciousness-raising
B) Assertiveness training
C) Encounter
D) Intervention
C
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According to Gene Perret, author of Using Humor for Effective Business Speaking, humor is not a good means of generating respect for the speaker
Indicate whether the statement is true or false
As media becomes more interactive, it has enabled users to _______________ the messages and content of the media
a. ? understand b. enjoy? c. ?customize d. ?disagree with
You are listening to a friend who didn't get into their first choice school and are trying to convey that you share their feelings. Which type of listening Is this?
A) Informal listening B) Critical listening C) Empathetic listening
Ethics refers only to being sure you get what you want out of a communication transaction
Indicate whether the statement is true or false.