According to a principle that guides the creation of an outline, the main points should be relatively equal in importance. This is the principle of ______.
Fill in the blank(s) with the appropriate word(s).
Ans: coordination
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Which of the following is NOT a service-quality dimension?
A) responsiveness B) assurance C) durability D) reliability E) empathy
Which of the following is FALSE with regard to PDSA?
a. It stands for Plan, Do, Study, Act. b. It represents kaizen. c. It is known as the Juran Cycle. d. It is often represented in a circle.
Other things held constant,:?
A. ?the "liquidity preference theory" would generally lead to an upward sloping yield curve. B. ?the "market segmentation theory" would generally lead to an upward sloping yield curve. C. ?the "expectations theory" would generally lead to an upward sloping yield curve. D. ?the yield curve under "normal" conditions would be horizontal (i.e., flat). E. ?a downward sloping yield curve would suggest that investors expect interest rates to increase in the future.
If a customer's debit card is lost or stolen and used without his or her permission, the customer shall be required to pay no more than $50 in any event
Indicate whether the statement is true or false