In many workplaces, employees represent a mix of different cultures, religious beliefs, mental and physical abilities, educational achievements, ages, genders, and political orientations. These workplaces could be described as having which of the following characteristics?

A. multiplicity
B. diversity
C. variety
D. uniformity


Answer: B

Communication & Mass Media

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"Learning how to deal with stress" is a poorly phrased specific purpose for a classroom speech because it

A. does not include a reference to the audience. B. is written as a statement rather than as a question. C. is written as a fragment instead of as a full infinitive phrase. D. All of these answers are correct. E. Both is written as a fragment instead of as a full infinitive phrase and does not include a reference to the audience.

Communication & Mass Media

Which of the following would probably be the best visual aid to demonstrate the distribution of grades for a class?

A. a longitudinal graph B. a quota graph C. a line graph D. a pie graph E. a partition graph

Communication & Mass Media

The selection committee was looking over the résumé of Abdul Ishtar, who had applied for

the Dean of the College position. His records showed that he was born and raised in South Yemen, but had been in the United States for the past 25 years. He has been chair of the psychology department of a regional university for the past 12 years. His letters of recommendation were excellent. Some of the women on the committee expressed concern about the ability of a man raised in an Islamic culture to treat women fairly and objectively. Their resistance resulted in his being excluded as a finalist. Which barrier to effective interpersonal communication does this example reflect? A) ethnocentrism B) different communication codes C) stereotyping and prejudice D) assuming similarity

Communication & Mass Media

Chris will be attending a banquet and has been asked to give a speech while he is there. If his main goal is to celebrate, which of the following types of speeches would he be most likely to give?

A. a commemorative speech B. a stand-up routine C. a farewell speech D. a dedication

Communication & Mass Media