What are some of the common failures of supervisors in making personnel complaint investigations?

Question

What will be an ideal response?

Answer 1

A certain portion of all disciplinary actions fail because supervisors do not know how to make personnel investigations, and the answer to this problem is training. Other disciplinary actions fail to accomplish their objectives not because of the insufficiency of the evidence but as a direct result of the failures of the investigator to fulfill his responsibilities. He avoids doing what has to be done in fulfilling his obligation to maintain departmental disciplinary standards, either because of his overprotectiveness or defensive attitude toward his subordinates or because of his disinclination to do anything that might hurt one of them, even one whose actions have brought discredit to other members of the profession. His failures are often the result of his fear of disapproval from those with whom he works. On occasion, he will fail to investigate complaints completely. His delays in making prompt inquiry into personnel breaches often result in the destruction or disappearance of evidence that might otherwise have been collected, the cooling of witnesses, or the downright concoction of stories that will prevent any possible resolution of the matter.