Which of the following is true in regards to instant messaging?
A) IM is typically used internally to the organization and is rarely used for customers and other important audiences.
B) IM is more secure than email.
C) IM takes longer to plan, write and send than email.
D) Messaging bots can participate in simple conversational exchanges.
E) IM is universally accepted in corporate communications.
Answer: D) Messaging bots can participate in simple conversational exchanges.
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