Which personal element important for communication is most vital to a successful interaction with a client who is menacing and threatening violence on the unit?

1. Awareness of unresolved family issues
2. Understanding motivation for helping
3. Having one's own emotions under control
4. Ability to be collegial in interactions


ANS: 3
Such a situation can be frightening. Being in control of one's emotions permits the nurse to communicate effectively while maintaining therapeutic control of the situation and focusing on client needs rather then self-needs. The other options are of lesser importance in this particular scenario.

Nursing

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The nurse is writing a care plan for a client with abnormal uterine bleeding (AUB). Which goals does the nurse include? Note: Credit will be given only if all correct and no incorrect choices are selected. Select all that apply

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