Administration is the process of organizing the efforts of a number of people in order to:
a. Access public and private funding for client services.
b. Achieve the mission, vision, and goals of an agency or organization.
c. Ensure that faith-based programs can have government funding.
d. Reward employees for good behavior, and sanction those who are performing poorly.
Answer: B
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How is policy advocacy justified from an ethical standpoint?
a. Social workers are more moral than the average population. b. Social workers are obliged to ensure that some clients receive more opportunities than others. c. Inequalities within society are morally objectionable. d. Intellectual challenges should not play a part in social policy.
Mehrabian in a 1971 study offers statistics on what percentage of communication is considered Non Verbal (IE: body language). Which of the following percentages correctly represents the amount cited in the text for Non Verbal aspects of communication?
a. 7% b. 55% c. 38% d. 67% e. 88%
Which of the following apply to case management?
a. Caseloads over 30 reduce the effectiveness of case managers b. Case managers with clearly delineated responsibilities end up largely providing direct services c. Burnout usually is prevented in case management if one person is assigned to a client instead of a team of workers d. All of the above
Which of the following is (are) true about the macro client system??
A) ?It includes those people who will ultimately benefit from the change process. B) ?It usually involves some particular client population with similar characteristics that receives similar agency services. C) ?It is made up of only one individual client system. D) ?All of the above E) ?a and b only