According to the Quality Chasm report:
a. health care providers should be proactive rather than reactive to patient needs.
b. common needs rather than individual preferences should be the priority.
c. medical information should be confined to the primary care provider.
d. specialized providers or case managers should control health care decisions.
ANS: A
Correct: Quality is based on predicting patient needs rather than reacting to needs.
Incorrect:
b. Care that is based on individual needs and preferences predicts satisfaction with care.
c. Providers and the patient should have access to information so they can make well-informed decisions.
d. The patient, not the providers/managers, should have control over health care decision-making.
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