Which of the following are the focus of quality improvement (doing the right thing)? Select all that apply
a. Meeting the needs of the customer proactively
b. Building quality performance into the work process
c. Employing a scientific approach and using data for assessment and problem solving
d. Assessing the work process to identify opportunities for improved performance
e. Reviewing only chart audits and incident reports
f. Improving health care performance and changing the health care system continuously asa management strategy, not just when standards are not met
A, B, C, D, F
All of the options are part of the focus of quality improvement except option "e.". By only reviewing
chart audits and incident reports, limited data would be obtained. Quality improvement requires
obtaining data from numerous sources.
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Which of the following occurrences may not qualify as a disaster?
1. A virus infects a walk-in clinic's electronic medical record (EMR) system and randomly deletes data on Friday afternoon. The IT staff is on vacation. 2. The rheumatology department of a multi-specialty clinic is without analog telephone access for two hours (computer network connections remain intact). 3. The health department is wiped out after a fire. 4. A hospital is without electrical power for 48 hours due to a hurricane and flooding.
A nurse is caring for a patient who will begin taking hydralazine to treat hypertension. Which statement by the patient indicates understanding of the nurse's teaching about this drug?
a. "I will need to ask for assistance when getting up out of a chair." b. "I will also take a beta blocker medication with this drug to prevent rapid heart rate." c. "I may develop joint pain, but this side effect will decrease over time." d. "This drug may cause excessive hair growth on my face, arms, and back."
The nurse is preparing to perform a heel stick on a neonate. Which complementary therapy is appropriate for the nurse to use decrease pain during this quick but painful procedure?
1. Swaddling 2. Sucrose pacifier 3. Massage 4. Holding the infant
During data collection, the nurse learns the patient is allergic to shellfish. Which precautions should be implemented during the patient's hospitalization?
a. The patient should be placed in a private room. b. The kitchen should use dedicated equipment for all of the patient's food preparation. c. Iodine-based skin preparations should be replaced with different bactericidal cleansers. d. The patient's allergy should be noted on the medical record and communicated clearly to all caretakers.