Managers who rely on ____ as a form of negative reinforcement will ignore an undesired behavior in the hope that it will go away.
A. neglect
B. punishment
C. reprimand
D. elimination
E. extinction
Answer: E
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What area of the sales process are the sales representatives weak in, according to the results of the sales director's analysis?
A) price calculations B) negotiation skills C) presentation skills D) rapport building E) showmanship
The firm was not interested in corporate citizenship and was only focused on complying with the law. This is an example of which phase of corporate citizenship ______.
A. elementary B. engaged C. innovative D. integrated
The term information ____ describes the ability to recognize, analyze, and judge the quality of information.
A. literacy B. control C. management D. organization
The reporting of employee benefits occurs on the ________ and the ________. (Select all that apply.)
A) Form W-2 B) Payroll register C) Total compensation report D) Form W-4