When entering the room of a new 85-year-old female patient to complete the admission process, the nurse should initiate the conversation by saying:
a. "Good morning, Mary. We need to get some questions answered."
b. "Welcome to 4B, Mrs. Miller. I'd like to get some additional information, if I may."
c. "Hello, sweetie. I'll bet you thought all the admission stuff was finished, didn't you?"
d. "I need to finish the admission. What is your name?"
ANS: B
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