Which of the following are repeated behaviors that provide a familiar routine in a workplace?
A. norms
B. roles
C. rules
D. rituals
Answer: D
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Sociologist Erving Goffman claims that we do assume a social identity that others help us to maintain
Indicate whether the statement is true or false
The 84 Lumber commercial coincided with ______.
A. the presidential inauguration B. the Olympics C. March Madness D. the Stanley Cup finals
Which of the following myths of communication is identified in your book?
a) The more you communicate, the better your communication skills will be. b) Once you start communicating effectively, you will always be effective. c) Communication skills are learned. d) Knowing your audience is very helpful in order to be effective.
Muted group theory suggests we must consider which concept when communicating?
A. Status and power are equal among all people. B. Language is not an indication of status. C. Language provides power to underrepresented groups. D. Status and power are linked.