One of Len Berry’s key principles is to focus on critical skills. How can an organization identify these critical skills for training?
a. Asking guests which employee skills impact guest satisfaction
b. Studying bottom performers to see what they need to work on
c. Asking employees about their preferred training methods
d. Find external consultants to develop training
a. Asking guests which employee skills impact guest satisfaction
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Auditors do not rely on detailed knowledge of the application's internal logic when they use the __________________________ approach to auditing computer applications
Fill in the blank(s) with correct word
When a general business partnership fails, the partners:
A. may be required to pay partnership debts from personal assets. B. are liable for losses equivalent to their own individual contributions. C. can waive their limited liability. D. lose only their investment.
According to the long tail approach to selling, ________
A) the Internet provides reduced opportunities for segmenting markets B) companies can make the most money by focusing on the "bottom-of-pyramid" market C) companies should focus on the 20 percent of customers who purchase the greatest volume of their product D) companies should focus on the 80 percent of customers who purchase the greatest volume of their product E) companies can make money by selling small amounts of items that only a few people want
Several years ago, when the California raisin growers faced a surplus of raisins, they realized the problem resulted from consumers' evaluation of raisins as boring
To change consumers' ________ raisins, the California Raisin Advisory Board created the dancing raisins. A) motivation for B) self-concept of C) personality profiles of D) attitude toward E) conditioning toward