A helicopter operated by a metropolitan police department crashes, injuring the two policemen aboard and damaging a home. It crashes in a minority neighborhood, prompting speculation that this is yet another example of the oft-repeated charge that the police department does most of its patrolling in that community. Which of the following is the best way of handling this crisis?

A. Don't do or say anything until you have all the facts.
B. Announce that the department is looking into the possibility of suing the company making the helicopter.
C. Issue a news release, describing the technical problem that caused the crash using the technical language of the department's consulting engineer.
D. Meet with neighborhood groups, reminding them that the police have to patrol their neighborhood more than most because the crime rate in the area is the highest in the metropolitan area.
E. None of the above.


E. None of the above.

Business

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