Publishing houses, now increasingly part of larger conglomerates, were once typically small operations, closely identified with their authors and staffs. In other words, publishing was largely a ________ industry.
A. mandated
B. mom-and-pop
C. cottage
D. low-profit
Answer: C
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When public relations people engage in lobbying they often prefer to call it __________
Fill in the blank with correct word
Which introductory strategy has the added benefit of helping to relax the audience?
A. including personal references B. using humor C. presenting a startling statement D. incorporating quotations
In which situation are we most likely to sustain eye contact with our conversation partner?
A. if our conversation partner is just an acquaintance B. when we have no desire to dominate the conversation C. when we are listening rather than talking D. if we are discussing something unpleasant or serious
Using a lot of statistics in your speech helps the audience to listen actively
Indicate whether the statement is true or false.