As a nurse escorts a patient being discharged after treatment for major depressive disorder, the patient gives the nurse a gold necklace with a heart pendant and says, “Thank you for helping mend my broken heart.” Which is the nurse’s best response?
a. "Accepting gifts violates the policies and procedures of the facility."
b. "I'm glad you feel so much better now. Thank you for the beautiful necklace."
c. "I'm glad I could help you, but I can't accept the gift. My reward is seeing you with a renewed sense of hope."
d. "Helping people is what nursing is all about. It's rewarding to me when patients recognize how hard we work."
Ans: c. "I'm glad I could help you, but I can't accept the gift. My reward is seeing you with a renewed sense of hope."
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A) True B) False