A strong rapport deepens the quality of the relationship between the customer and the salesperson, making successive sales easier.

Answer the following statement true (T) or false (F)


True

Personal affinity between the decision maker and the salesperson forms the basis of positive customer relations. When rapport is strong, each new sale deepens the quality of the relationship, making successive sales easier. When rapport is weak, selling becomes difficult and awkward.

Business

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Once a party to a contract repudiates the contract, it is rendered void with no way to withdraw the repudiation.

Answer the following statement true (T) or false (F)

Business

How are interest rates normally set for lines of credit?

What will be an ideal response?

Business

A positioning analysis is a product-oriented approach.

Answer the following statement true (T) or false (F)

Business

Black & Mild FT are the only cigars on the market made with "a skillful blend of premium pipe tobaccos and a filter tip for extra smoothness." This feature creates a competitive advantage for the product.

Answer the following statement true (T) or false (F)

Business