How much time should you allow for a patient to answer when you place a phone call? 

A. One minute or about eight rings
B. 30 seconds or about four rings
C. 20 seconds or about three rings
D. 20 rings
E. 3 minutes


A. One minute or about eight rings
When calling a patient, allow at least a minute or about eight rings for someone to answer the telephone. Allow additional time when calling elderly or physically disabled patients.

Health Professions

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