You can convey a positive, professional image on the phone by
A) eating a quick snack to keep up your blood sugar.
B) putting the caller on hold if you get another call.
C) using your natural voice, but making sure you don't sound bored.
D) using your time efficiently by keeping your email on the screen.
E) using frowns and eye rolling to let off steam when annoyed.
C
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Which pair of accounts follows the rules of debit and credit in the opposite manner?
a. Prepaid Insurance and Dividends b. Advertising Expense and Land c. Dividends and Medical Fees Earned d. Interest Payable and Common Stock
In a special order situation that involves using capacity that is not idle, opportunity costs are zero.
Answer the following statement true (T) or false (F)
Amanda buys a vacuum cleaner to use in her home from retailer Andy. Amanda promises to pay for it in six monthly installment of $50 each. Andy assigns the contract to Big Finance Co. who paid value and took without notice of any defense. Amanda has stopped making payments because the vacuum stopped working and Andy refuses to honor the express warranty he made to her at the time of the sale. Big Finance Co. sues Amanda for nonpayment. Generally, any defense that Amanda may have against Andy is good against Big Finance Co.
a. true b. false
Paying only the minimum payment each time on a credit card usually enables one to pay off the balance fairly quickly
Indicate whether the statement is true or false