Proper communication is important when addressing patients. All of the following are examples of positive communication EXCEPT:

A. respecting personal space.
B. looking down and away from the patient.
C. neat, well-groomed appearance.
D. eye contact.


Answer: B

Health Professions

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In addition to otologists, otolaryngologists, and neuro-otologists, this healthcare professional can perform medical procedures on the ear:

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Before writing policies and procedures, it is helpful to develop a(n) ________ the policy and procedure manual

A) Sequence B) Index C) Table of contents D) Structure

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Which of the following personal characteristics causes the cold protective response to be more pronounced?

A) Geriatric age group B) Pediatric age group C) Female gender D) Male gender

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In a negligence analysis, the Reasonable Person Standard is used to address the element of __________

a. Duty b. Breach c. Damages d. Causation

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