A frustrated user calls in for tech support. She installed three new program. but now Windows 7 won't load. What can she do to determine which program is at fault? She does't want to uninstall all three programs.
a. Boot the computer into Safe Mode with Command Prompt. At the prompt type CHKDSK/PROGRAMS to run a scan on installed appilications
b. Boot the computer into Safe Mode with Networking and do an internet searches for the three programs to see if other people have had problems.
c. Boot the computer into Safe Mode. Go to the Control Panel | Administrative Tools | Event Viewer
d. She needs to uninstall the three programs and reinstall them one at time, testing Windows startup
Answer: c. Boot the computer into Safe Mode. Go to the Control Panel | Administrative Tools | Event Viewer
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