A plan that outlines alternative courses of action is called a(n) ____ plan.
A. objective
B. tactical
C. strategic
D. contingency
E. operational
Answer: D
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Faxed incidents and service requests are typically logged the same way as telephone calls.
Answer the following statement true (T) or false (F)
In which of the following cases do federal courts have exclusive jurisdiction?
A) cases involving sales and lease contracts B) federal question cases C) suits against the United States D) diversity of citizenship cases
If a cell displays with
, the A) entry has been keyed incorrectly B) cell must be formatted correctly C) cell is not wide enough for the entry D) cell is too wide for the entry.
Which alternative will increase the probability of detecting a shift in the process average?
A) increasing the control limit spread B) taking smaller samples C) taking smaller samples more frequently D) taking larger samples more frequently