Having information about your audience is very important when preparing a speech
Indicate whether the statement is true or false
TRUE
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Goffman identified a gaze pattern we follow when we don’t plan to converse with someone we encounter. It consists of brief eye contact followed immediately by gaze aversion. What is this pattern called?
a. civil inattention b. civil salutation c. civil disobedience d. civil sighting
According to the authors, credibility involves what a person is--not necessarily how others perceive her or him to be
Indicate whether the statement is true or false
Damien compliments Carly's outfit. By trying to boost Carly's image, Damien is engaging in
A) self-enhancement. B) self-promotion. C) other-enhancement. D) issues management. E) other-promotion.
When you make a generalization, you look at the details of examples, specific
cases, and occurrences and infer that what is true of them is true of the entire class they represent. Indicate whether the statement is true or false