Which of the following is NOT part of a mediator's job:
a. collecting information b. outlining key issues
c. encouraging compromise d. discussing options
e. all of the other specific choices are part of a mediator's job
e
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An issuer of digital certificates is called a _____.
A. certificate dealer (CD) B. certificate bank (CB) C. certificate authority (CA) D. certificate warehouse (CW)
The two types of boundary-spanning roles are ______ and ______.
a. consul; coordinator b. director; advertiser c. cross-examiner; spokesperson d. friend; coach
In evaluating the performance of a profit center manager, the manager
a. should only be evaluated on the basis of variable costs and revenues of the sub-unit. b. should be evaluated on all costs and revenues that are controllabe by the manager. c. and the sub-unit should be evaluated on the basis of same costs and revenues. d. should be evaluated on all costs and revenues that can be directly traced to the sub-unit.
A retailer able to develop a distinctive niche can utilize _____
a. pricing at the market b. unit pricing c. pricing below the market d. administered pricing