To overcome employees’ resistance to change, Jaclyn always tries to answer the employee question “what is in it for me?” and demonstrate how employees and the organization will benefit from the change. Jaclyn is trying to ______ to overcome resistance to change.
A. develop a positive trust climate for change
B. clearly state why the change is needed
C. create a win-win situation
D. involve employees
C. create a win-win situation
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