__________ are sets of expectations held by group members concerning what kinds of behavior or opinions are acceptable or unacceptable, good or bad, right or wrong, appropriate or inappropriate
a. Tensions
b. Hidden agendas
c. Roles
d. Cohesions
e. Norms
e
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By reducing defensiveness and avoiding personal attacks and interruptions in groups, members
seek to build A) norms. B) cohesion. C) commitment. D) arrangement.
The amount of mass media coverage received in a PR campaign is the pinnacle of PR evaluation
Indicate whether the statement is true or false
Mary is African American, and her best friends are European American and Asian American. When the three women interact, it is an example of ________ communication.
a. intracultural b. interethnic c. interracial d. international
Organizations are the set of interactions that members of groups use to accomplish their individual and common ____.
Fill in the blank(s) with the appropriate word(s).