During active delivery a service consultant might do which of the following?
A. Mention positive attributes of a customer’s vehicle
B. Schedule a future appointment for the customer
C. Both A and B
D. Neither A nor B
C. Both A and B
Trades & Technology
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Carbon resistors are made from a compound of carbon graphite and a ____ bonding material.
a. ceramic b. metal c. resin d. glass
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Explain decimal tolerances.
What will be an ideal response?
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Which gas can be used an indicator of a lean condition?
A. Carbon monoxide (CO) B. Oxygen (O2) C. Carbon dioxide (CO2) D. Hydrogen (H)
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Two technicians are discussing business ethics. Technician A says that all areas of the automotive industry are held in high esteem. Technician B says that most people trust service departments. Who is correct?
A. A only B. B only C. Both A and B D. Neither A nor B
Trades & Technology