People who use blame as a strategy for winning a conflict are using which conflict style?
A. nonconfrontational
B. constructive
C. cooperative
D. confrontational
Answer: D
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The printing technology Gutenberg developed in the 15th century made mass media possible, but it took almost four centuries for them to emerge as industries
Indicate whether this statement is true or false.
As a trainer, you should keep in mind that when participants are actively involved in learning, they will remember:
a. what they both hear and see b. only what they read c. what they both say and do d. most of what they hear
Angelique was involved in a small car accident a few days ago. When the police officer arrived at the scene of the accident, he withheld judgment about who was at fault until he spoke with Angelique, the other driver, and an eyewitness. Which listening style did the police officer primarily use?
A. analytical B. critical C. relational D. task-oriented
A speech of explanation is best when one wants the audience to understand complex and abstract concepts
Indicate whether the statement is true or false.