Which is true about telephones on a service desk?
A. If an analyst chooses to use a traditional telephone, it should be placed at a 45 degree angle on the side of the analyst.
B. The type and style of the telephone is just as important as its location on an analyst's desk.
C. Telephones place analysts at risk of acoustic shock, so analysts should strive to use wireless headsets.
D. Analysts who have to stretch or turn around to answer the telephone are at risk for a repetitive stress injury.
Answer: D
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Which of the following is not a description of organizational culture?
A. A system of shared beliefs and values. B. "Social glue" binding members together. C. A system of reporting relationships. D. An organization's personality. E. A system that guides the behavior of organizational members.
Inventory fraud often involves overstating inventory and/or understating cost of goods sold. The result is a decrease in the:
a. gross profit ratio. b. inventory turnover ratio. c. number of days sales in inventory. d. accounts receivable turnover ratio.
The violation of a statute that proximately causes an injury is termed as negligence per se.
Answer the following statement true (T) or false (F)
What are some potential problems with data collected in another country?
What will be an ideal response?