Because cold calling does not immediately result in a high level of closed sales, some companies feel that it is worthless. However, when done correctly—by researching the prospect and keeping the call bright and focused—it can be a(n):

A) tool for making a quick transactional sale
B) strategy for qualifying prospects with an elevator pitch
C) way to introduce the prospect to the sales representative
D) risk-free way to build rapport with a new prospect
E) method of closing sales that have been pending


C

Business

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Beyond the strategic expression of their own emotions, negotiators are unable to regulate or manage the emotions of the other party.

Answer the following statement true (T) or false (F)

Business

The matching rule relates to credit losses by stating that Uncollectible Accounts Expense should be recorded

A) in the period of the loss. B) for an exact amount. C) in the same period as allowed for tax purposes. D) in the period of the sale.

Business

In conversations with her employees, Cynthia is managing meaning by using talk to get followers to act by using metaphors, jargon, and stories in her communication. Which of the following best describes Cynthia’s communication?

A. communication apprehension B. voice C. framing D. upward communication

Business

The process by which management allocates available investment funds among competing capital investment proposals is termed capital rationing

Indicate whether the statement is true or false

Business