Hillary is responsible for her company’s supplies. She has noticed that there has been a drastic decrease with supplies this last quarter. This causes her distress because she is worried that she did something wrong within her position or that there has been theft in the company. What are the two coping mechanisms and how would one apply them to this example to help relieve distress?

What will be an ideal response?


* Problem-focused coping, which aims at reducing or eliminating stressors by attempting to understand
the problem, and seeking practical ways in which to resolve it
* Emotion-focused coping, which is an effort to try to change a person’s emotional reaction to a stressor
by using positive language and distracting techniques
* Hillary can use problem-focused coping by double checking her past reports and making sure there
were no errors, looking into employee use to see why there might be a supply need surge, or any other
ideas that focus on understanding the problem and trying to fix it
*Hilary can use emotion-focused coping by telling herself that she can find the discrepancy and not to
worry. Or by any other example the student has for using positive language, changing emotional
reaction, and any other distracting techniques.

Business

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