All are examples of irrational/distorted thinking EXCEPT for:
a. reframing (page 291)
b. personalization
c. catastrophizing
d. polarized thinking
a. reframing (page 291)
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Fortune magazine declared Steve Jobs as "second only to Bill Gates in his ability to manage a complex company during the troubled economy of the 21st century."
Fill in the blank with correct word
A general anxiety in all communication settings is called __________ apprehension
a. speaking b. general c. trait d. fear
The “digital divide” is:
A. The gap between the older and younger generations regarding the use of technology. B. The conflict between people who use technology and those who don’t. C. The divide between people who fear technology and those who are addicted to it. D. The exclusion of certain groups of people from technology.
According to research, in the United States, an effective excuse should ___________
a. express a lack of sincerity b. avoid acknowledging displeasure c. minimize the issue d. acknowledge your partner’s feelings