Give one advantage and one disadvantage of using actual
items as presentation aids.
What will be an ideal response?
One advantage of using an actual item is that it visually allows you to compare and
contrast. A disadvantage is that it may be too small for your entire audience to see.
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The text cites a recent survey of the two most important skills for advancement within an organization. What are they?
a. community relations and investor relations b. written communications and media relations c. employee relations and written communications d. written communications and integrity
Group researchers have categorized the general types of conflict that occur in groups as one of three types. Which answer accurately lists those three types of conflict?
a. forming, storming, and norming b. task, social, and maintenance c. primary, secondary, and tertiary d. task, relationships, and process e. competition, compromise, and collaboration
Constitutive rules __________
a. determine who speaks first in an interaction b. define what a particular communication means or stands for c. regulate interaction d. are examples of phatic communication e. are mostly inappropriate means of starting arguments
A eulogy represents an occasion when
a. the only focus is addressing the immediate audience in attendance. b. audience members are allowed to ask questions. c. a balanced appraisal or critique of someone is given. d. specific examples from the life of a person are shared.