The Acme Global Corporation seeks to hire skilled employees who are willing to use their creativity to improve the organization’s products and services. Acme Global does this because the organization recognizes the influence of _______ in the external environment on the organization.
A. suppliers
B. shareholders
C. technology
D. customers
E. governments
D. customers
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The Card Company strives to recover, reuse, and recycle paper at the end of its life cycle to be used in the production of all new greeting cards. In fact, a hundred percent of all of its cards are made from recycled materials
In this case, The Card Company is demonstrating ________. A) pollution prevention B) pollution control C) product stewardship D) the marketing concept E) the selling concept
Situations and events that result in an employee experiencing strain are called ______.
A. eustress B. challenge-related stress C. stressors D. hindrance-related stress
Each employee is responsible for limited functions under _____
a. independent ownership b. specialization c. centralization d. a branch-store system
Which of the following can aid company strategists in identifying key success factors in their industry?
A. short delivery time capability B. global distribution capabilities of suppliers C. product attributes and service characteristics that buyers consider to be crucial D. accurate filling of buyer orders E. low switching costs of buyers and suppliers