In the fast changing, competitive environment, new global realities are emerging, which include all of the following needs except:
A) to be cost effective.
B) to be customer driven.
C) to deliver best quality.
D) to deliver quickly.
E) to deliver success.
E
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Convincing rivals not to enter a price war, protection from customer pressure to lower prices, and the ability to better withstand cost increases from suppliers characterize which type of competitive strategy?
A. cost leadership focus B. differentiation C. differentiation focus D. overall cost leadership
Why would almost all Americans be considered participants in the global marketplace?
What will be an ideal response?
An agreement between a manufacturer and a wholesaler is horizontal
a. True b. False Indicate whether the statement is true or false
Scenario 3.4 The Consumer Financial Protection Bureau settled a claim with the Bank of America for deceiving customers and unfairly billing them for services such as credit monitoring and identity theft protection. Bank of America agreed to provide refunds to 2.9 million people and pay $45 million in fines for their illegal credit card practices. Their deceptive practices dated to 2000 where they had billed customers for products such as "Privacy Guard" or "Privacy Assist" without first obtaining authorization for the products. The $45 million in fines includes $25 million as a civil penalty that will be paid to the Office of the Comptroller of the Currency and $20 million to the Consumer Financial Protection Bureau. The Bureau also claims that Bank of America deceived about 1.4 million
customers into making about $268 million in payments by, among other things, improperly telling them the first 30 days of coverage were free or the benefits were greater than existed. ? Refer to Scenario 3.4. The Consumer Financial Protection Bureau is an example of a A. federal regulatory agency. B. state regulatory agency. C. self-regulatory group. D. trade organization group.