Answer the following statements true (T) or false (F)

1. Some conflict can help teams and organizations be more creative and innovative.
2. Process conflict refers to a clash between individuals about the direction, content, or
goals of a work assignment.
3. Relationship conflict is considered to be the most negative and dysfunctional type of
conflict.
4. Accommodation conflict management is an attempt to adjust one’s views to play
down differences between parties.
5. When parties use compromise as a conflict management strategy, there is a joint
effort by all parties to find a solution beneficial to everyone.


1. true
2. false
3. true
4. true
5. false

Business

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