Kyla says to Diane, "I'm so stressed about my grad school applications. I haven't heard back from any of the schools." Diane replies by saying, "Ugh, I know! NONE of the jobs I've applied to have even confirmed that they've received my application. I may have to move back in with my parents. Can you even imagine how much I'll hate that? Do you know anyone who is hiring? Which of these is Diane
doing?
A) Diversionary interrupting
B) Conversational rerouting
C) Equivocational misdirecting
D) Selectively directing
E) Relational listening
B
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Describe the five functions of nonverbal behaviors and provide examples of each function
Answer:
Global Pictures is about to release their second feature film. Their first film was a blockbuster, and their pre-release campaigns played a pivotal role
This time, Global Pictures wants to attract an even larger audience and at the same time to minimize the campaign cost. A team of publicity experts is planning to meet so that they can come up with an effective strategy. In this scenario, which task should they primarily focus on, and why? a) Formulate criteria; so that the group members know the group goal and when it has developed a good solutio b) Generate several possible solutions; so that the team can choose the best suggestion and save time c) Make an action chart; so that they can clearly define who is doing what so that they can have a productive meeting d) Evaluate the team's problem-solving method for the previous year; so they can decide whether to use the same method this year as well
As leader of her group, Mira frequently reminds members that their combined contributions are essential to group success. Which strategy for developing group cohesiveness is Mira using?
a) Establishing a group identify b) Establishing group traditions c) Respecting group members d) Emphasizing teamwork e) Recognizing and rewarding contributions
The first step in introducing yourself to someone is to ___________
a. ask a question b. state your full name c. make eye contact d. extend your hand