A new nurse manager is provided with a smartphone in order to efficiently manage her time. What is the most effective method of managing stress related to e-mail?
a. Create an auditory cue that alerts the manager to incoming messages so they can be processed immediately.
b. Set aside time during meetings to read and respond to messages.
c. Sort and flag e-mails that need follow-up.
d. Delete e-mails that require a more lengthy response.
C
Time management will not be effective if the manager is expected to respond to messages as soon as they arrive. Managers can set a rule to check e-mails two to three times per day rather than constantly and should use a sorting a flagging methodology to effectively manage the need for follow-up. Managers should not utilize meetings in order to read and respond to messages.
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