Most people are generally effective listeners
Indicate whether the statement is true or false
False
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KNEA's president quickly admitted that the organization had made an error. Was that a wise decision? In your opinion, did his quick confession hurt KNEA's reputation? Or did it strengthen it?
What will be an ideal response?
The puffery technique of making a claim based on a survey without providing enough detail to tell if the survey was any good is:
a. pseudo-survey b. pseudo-claim c. irrelevant comparison d. juxtaposition
A passionate plea along with a few facts does NOT constitute a sound persuasive presentation; you must also include information from reliable expert sources
Indicate whether the statement is true or false.
The closing stage of a conversation may be used to schedule future conversations
Indicate whether the statement is true or false.