Capacity constraints in the service industry can take the form of ______.
A. shortage of customer orders
B. shortage of skilled workers
C. excess capacity
D. idle resources
B. shortage of skilled workers
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A study of Standard & Poor’s firms over a 15-year period showed that having women in top management teams improves firm performance for firms whose strategy is focused on ______.
A. creativity B. innovation C. growth D. global strategy
An escalator clause ensures that the customer does not incur financial hardship as a result of increases to the cost of a product.
Answer the following statement true (T) or false (F)
The best way to establish brand identity and build social connections with consumers is to use social media to sell products.
Answer the following statement true (T) or false (F)
Despite its potential benefits, there are a number of challenges associated with social media for training and development.
Answer the following statement true (T) or false (F)