Physical flight, setting up physical barriers, or just mentally withdrawing are all examples of

A) avoidance.
B) redefinition.
C) minimization.
D) gunnysacking.


A

Communication & Mass Media

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The information-transfer approach to organizational communication most closely resembles which model of communication?

A. interaction B. transaction C. reaction D. action

Communication & Mass Media

The strategy in which a speaker asks a question that listeners respond to silently is

a. open-ended b. rhetorical c. suspense d. a challenge

Communication & Mass Media

It is not important to maintain a high level of enthusiasm during the bargaining process

Indicate whether the statement is true or false.

Communication & Mass Media

Dana begins her speech against abortion by putting up a transparency that shows a

graphic image of an aborted fetus. Is this an effective opening? a. No; she should have opened with a verbal, rather than a visual attention getter. b. No; this type of graphic material may disgust and repel the audience. c. Yes; this was startling and vivid and got the audience's attention. d. Yes; an audience cannot ignore the truth when it is pointed out to them.

Communication & Mass Media