You overhear a salesperson saying, "I don't do anything with my straight-rebuy customers because they don't expect any service." Comment on his statement.
What will be an ideal response?
Suppliers and their sales staff must remember not to take straight-rebuy relationships for granted. Retaining existing customers is much easier than attracting new ones. The salesperson's statements indicates that unless he changes his attitude, his buyers may purchase from another source.
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Implied warranties can arise as a result of a course of dealing.
Answer the following statement true (T) or false (F)
_____ is the extent to which a leader is able to articulate a vision that is appealing to followers.
A. Emotional control B. Mood optimism C. Individualized consideration D. Inspirational motivation
A field-level lock allows concurrent transactions to access the same row, as long as they require the use of different fields within that row
a. True b. False Indicate whether the statement is true or false
What type of life policy has a death benefit that adjusts periodically and is written for a specific period of time?
Modified whole life 20-year paid up policy Endowment Decreasing term