A drawback of service blueprints is that they cannot give managers the opportunity to identify potential fail points in the process where there is a significant risk of things going wrong and diminishing service quality

Indicate whether the statement is true or false


False

Business

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The data presented below is for Craft, Inc for 2015. Credit sales during the year $2,100,000 Accounts receivable—December 31, 2015 295,000 Allowance for doubtful accounts—December 31, 2015 28,000 Bad debt expense for the year 17,000 What is the effect on liquidity when Craft records its estimate for bad debt expense using the allowance method?

a. Liquidity decreases b. Liquidity increases c. Liquidity stays the same d. Liquidity both increases and decreases

Business

The management of Hamano Corporation would like for you to analyze their repair costs, which are listed below: Machine-Hours Repair CostsApril2145?  $33,099? May2174?  $33,117? June2131?  $33,094? July2208?  $33,117? August2116?  $33,027? September2224?  $33,181? October2142?  $33,068? November2219?  $33,154? ?Management believes that repair cost is a mixed cost that depends on the number of machine-hours. Using the least-squares regression method, the estimates of the variable and fixed components of repair cost would be closest to:

A. $0.80 per machine-hour plus $31,875 per month B. 15.04 per machine-hour plus $33,839 per month C. $1.02 per machine-hour plus $30,900 per month D. $1.29 per machine-hour plus $30,309 per month

Business

Desktop marketing gives marketers information and decision structures on computer dashboards

Indicate whether the statement is true or false

Business

Reflector Glass Company prepared the following static budget for the year:


If a flexible budget is prepared at a volume of 8400 units, calculate the amount of operating income. The production level is within the relevant range.
A) $23,500
B) $12,600
C) $42,200
D) $4000

Business